M365 Components

[RWG2022]

Hi,

We are licensed for M365 E5. Licenses are populated in our Flexera One instance via SaaS Manager integration. I have noticed that there are a lot of components such as Windows, Teams, Outlook etc that are showing as no license for product installations with huge shortfalls, which is incorrect. Has anyone else experienced this and how did you rectify it please? Should these applications not have auto-linked to the license so that we don't see this issue?

Thanks

[jq3i4h9u]

Totally agree. If your E5 license is being automatically created by Flexera tech, then Flexera tech should simultaneously link all of the related Applications, whether commercial, freeware, component, or otherwise, which are included in the E5 bundle.

It sounds like the SaaS Manager product isn't doing this and missing the mark.

It's kind of like those countless situations where Flexera does recognize your SKU, and you think "Great! My license will be fully built based on SKU automation" - except it isn't - and you basically get a license record with a nice name and license metric, but no Applications are linked.

[RWG2022]

Yes, this happens regularly. Somewhat frustrating. It is the same with recommended licenses changes. I used a SKU during purchase record creation and created a license based on that SKU, but it didn't automatically set all of the product use rights correctly, and then subsequently made recommendations via recommended changes, which results in more manual effort when it should have been automated from the outset.