@Shrithi6431 - You may want to read the following documentation on which URLs and Ports are required for Flexera One as there is likely a network rule on this server that is blocking something.
https://docs.flexera.com/flexera/EN/Common/safelist.htm
‎Jun 08, 2022 08:28 AM
In relation to the following error:
There was an unexpected internal error.Please try again.
This may indicate that access to some Internet URLs is restricted from the computer where you are running your web browser.
You may get some insight into specifics by looking for errors in the your browser's developer tools console or network trace.
See the following page for information on URLs and endpoints that Flexera One uses: Safelist URLs and Endpoints
‎Jun 08, 2022 08:32 AM