This is an HTTP 500 "Internal server error" that is coming from your beacon, suggesting that there is a configuration problem in the beacon.
Check various log sourcs on the beacon to see if you can spot more information about what may be going on. For example, look in the various directory under C:\ProgramData\Flexera Software\Compliance\Logging and in the Windows Application event log for any messages that are appearing around the time when you attempt to to update policy on the agent.
Also check that the all the application pools in Microsoft IIS are running. An HTTP 500 error like this may occur if you have a configuration problem (e.g. a bad password) on an application pool.
(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)
