HI
I just got my Adobe SaaS uploaded from the Adobe Portal. The issue that I am running into and having a hard time in getting Flexera to do is to populate correctly the user count and transaction count for the Adobe Sign solution that we have. The API can see ACROBAT_SIGN_SOLUTIONS_FOR_ENTERPRISE_TRANSACTIONS but it wants to count it as a per user so my user count is incorrect, and it does not correctly show how many transactions have been done. I found under the Create Customized Licenses section, a license that I could create on my own called Adobe Sign-Enterprise TRNS. However, if I do use Adobe Sign-Enterprise TRNS and not ACROBAT_SIGN_SOLUTIONS_FOR_ENTERPRISE_TRANSACTIONS, if fixes my user count. But the Adobe portal still cannot report the number of transactions that we have done.
I also have an issue with the Adobe Portal does not tell Flexera that the users are active. However, I thought I saw somewhere a possible solution to this issue, but I cannot find that post. I was wondering if there was an automated way to take a list of the users that the Adobe portal pushes to Flexera and match that with active pc users, to give you a list of active users that the Adobe SaaS could then display as active.
Thanks
