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By Level 8 Flexeran
Level 8 Flexeran

As Flexera One continues to enhance its ServiceNow-related and Microsoft-related integrations with SaaS Management, Flexera is sunsetting the legacy integrations listed in this announcement and instructing customers to instead use the applicable Microsoft or ServiceNow integration.

On August 15, 2023, the SaaS integrations listed in the Integrations to be removed column of the following table will no longer be available when selecting Add Application on the Managed SaaS Applications screen. Use the integration listed in the second column as its replacement.


Integrations to be removed Select this integration instead
  • Dynamics 365
  • Dynamics 365 Client Credentials
  • Office 365
  • Office 365 Client Credentials
  • Power BI
  • Power BI Client Credentials
  • Project (Microsoft)
  • Project Client Credentials (Microsoft)
  • Visio
  •  Visio Client Credentials

Microsoft 365 or

Microsoft 365 Client Credentials or

Microsoft 365 Certificate Based Authentication



  • ServiceNow
ServiceNow Subscription Licensing
  • ServiceNow OAuth2
ServiceNow OAuth2 Subscription Licensing