At the top of the ServiceNow Managed SaaS Applications page (SaaS > Managed SaaS Applications) are two new ovals that display information related to your managed ServiceNow application in SaaS Management. For details, see the following table.
| ServiceNow Account Information |
Description |
| Release |
The ServiceNow release name associated with your managed ServiceNow application.
Example: Tokyo
Tip: Knowing the release name helps you understand your organization’s upgrade path as ServiceNow releases a new version at least once a year with new fixes, functionalities, and features.
Note: If your ServiceNow instance requires an upgrade, ensure the upgrade is successfully completed. Otherwise, the ServiceNow API returns an incorrect Release value, which is then displayed in SaaS Management.
|
| Sandbox Instances |
The number of active ServiceNow sandbox instances that are managed in SaaS Management.
Note: If your organization does not manage any sandbox instances in SaaS Management, a dash “-” is displayed.
|
Flexera One Help Resources
For related Flexera One SaaS Management integration instructions, see:
