At the top of the ServiceNow Managed SaaS Applications page (SaaS > Managed SaaS Applications) are two new ovals that display information related to your managed ServiceNow application in SaaS Management. For details, see the following table.
ServiceNow Account Information | Description |
---|---|
Release |
The ServiceNow release name associated with your managed ServiceNow application. Tip: Knowing the release name helps you understand your organization’s upgrade path as ServiceNow releases a new version at least once a year with new fixes, functionalities, and features. Note: If your ServiceNow instance requires an upgrade, ensure the upgrade is successfully completed. Otherwise, the ServiceNow API returns an incorrect Release value, which is then displayed in SaaS Management. |
Sandbox Instances |
The number of active ServiceNow sandbox instances that are managed in SaaS Management. Note: If your organization does not manage any sandbox instances in SaaS Management, a dash “-” is displayed. |
For related Flexera One SaaS Management integration instructions, see:
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