Showing results for 
Show  only  | Search instead for 
Did you mean: 
By Level 7 Flexeran
Level 7 Flexeran

IT Asset Management allows you to ignore inventory records if these should not be included in your inventory result set – for example, if the inventory record is known to be inaccurate but it’s not feasible to delete the inaccurate record from the inventory source. Inventory linked to retired or disposed assets is automatically ignored by FNMS.

Devices ignored in your IT Asset Management environment now are also filtered from your IT Visibility inventory data set when IT Visibility is connected to IT Asset Management.

This change is being deployed in batches to our customers. No action is required from you to experience the new capability.

(2) Comments
Level 7


Do you know what attributes IT Visibility uses to filter out inventory data marked as "Inactive" from IT Asset Management?

By Level 7 Flexeran
Level 7 Flexeran

Hi @davidle ,

I apologize for my delay in getting back to you on this. It's actually quite straightforward: if you have both ITAM and IT Visibility, the inventory device status (active or ignored) is passed from ITAM to IT Visibility. Not the inventory record itself - that is separately received by IT Visibility. Only the status. The association between the status and the IT Visibility inventory record is made based on a combination of device name and domain name or serial number.