cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
ptancre
Occasional contributor

[Incident# 4417-9424168] - when creating Simple entitlement SOAP

Jump to solution

What is expected for ?  <soldTo>[String]</soldTo> in the SOAP envelope ? when you create a simple entitlement:  

<Body>

<createSimpleEntitlementRequest xmlns="urn:v4.webservices.operations.flexnet.com">
<simpleEntitlement>
<entitlementId>
<id></id>
<autoGenerate>true</autoGenerate>
</entitlementId>
<description></description>
<soldTo>[string?]</soldTo> <!--mandatory-->
<shipToEmail></shipToEmail>
<shipToAddress></shipToAddress>
<emailTemplateVariation></emailTemplateVariation>

 

and what Incident# 4417-9424168 means?

thanks 

0 Kudos
1 Solution

Accepted Solutions
Moderator jberthold Moderator
Moderator

Re: [Incident# 4417-9424168] - when creating Simple entitlement SOAP

Jump to solution

Hi @ptancre ,

The "soldTo" Account is listed in the "End Customer and Channel Partner" section of the Entitlement as show in the attached image.

Best regards,

View solution in original post

3 Replies
Moderator jberthold Moderator
Moderator

Re: [Incident# 4417-9424168] - when creating Simple entitlement SOAP

Jump to solution

Hello @ptancre ,

The soldTo field should be populated with the Account ID for the entitlement.

Best,

ptancre
Occasional contributor

Re: [Incident# 4417-9424168] - when creating Simple entitlement SOAP

Jump to solution
Thanks for your reply, looking up at the Account page or entitlement I cannot find any reference with the field "soldTo" is this hidden?
0 Kudos
Moderator jberthold Moderator
Moderator

Re: [Incident# 4417-9424168] - when creating Simple entitlement SOAP

Jump to solution

Hi @ptancre ,

The "soldTo" Account is listed in the "End Customer and Channel Partner" section of the Entitlement as show in the attached image.

Best regards,

View solution in original post