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Details about installations of various Adobe applications that are gathered by the FlexNet inventory agent are imported from software ID tag (swidtag) files, and represented as "WMI evidence" that can be matched by ARL rules for recognizing the installations.

The logic in the import process does not reliably handle cases where multiple Adobe swidtag files exist on a computer, potentially leading to installations of Adobe software being incompletely recognized.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2020 R2.4 / May 2021 (Cloud), 2021 R1 (On Premises)

Other information

Affected components: Inventory, Inventory import (read/write/export), SAM for Adobe

Master issue ID: IOJ-2160254

Also known as: FNML-72254

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Last update:
‎Jun 12, 2022 03:50 AM
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