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Known Issue: Inventory Device Matching page may load slowly (IOJ-2243694)

Summary

Opening the Inventory Device Matching page may result in the data either taking an extended period of time to load, or may not load at all and eventually show a red bar error.

Details

This issue is caused by a database query that can perform poorly for some shapes of data.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2021 R1.4 / Mar 2022 (Cloud), 2022 R1 (On Premises)

Other information

Affected components: Database, Web UI

Master issue ID: IOJ-2243694

Also known as: FNML-75090

‎Feb 07, 2022 01:28 PM - edited ‎Jun 12, 2022 03:50 AM

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mfranz
By Level 17 Champion
Level 17 Champion

Will this enhancement be backported to existing releases?

‎Mar 22, 2022 05:10 AM
ChrisG
By Community Manager Community Manager
Community Manager

@mfranz - I cannot find any indication of plans to generally backport a fix for this to multiple previous releases. If you believe you may be affected by this issue and need some sort of immediate remediation for a particular version then I would suggest reaching out to Flexera Support to discuss options.

‎Mar 22, 2022 05:15 AM
Version history
Last update:
‎Jun 12, 2022 03:50 AM
Updated by:
Community Manager Community Manager
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