Known Issue: Inventory Device Matching page may load slowly (IOJ-2243694)
Known Issue: Inventory Device Matching page may load slowly (IOJ-2243694)
Summary
Opening the Inventory Device Matching page may result in the data either taking an extended period of time to load, or may not load at all and eventually show a red bar error.
Details
This issue is caused by a database query that can perform poorly for some shapes of data.
Fix status
This issue has been fixed in the following FlexNet Manager Suite releases: 2021 R1.4 / Mar 2022 (Cloud), 2022 R1 (On Premises)
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@mfranz - I cannot find any indication of plans to generally backport a fix for this to multiple previous releases. If you believe you may be affected by this issue and need some sort of immediate remediation for a particular version then I would suggest reaching out to Flexera Support to discuss options.