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Opening the Inventory Device Matching page may result in the data either taking an extended period of time to load, or may not load at all and eventually show a red bar error.


This issue is caused by a database query that can perform poorly for some shapes of data.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2021 R1.4 / Mar 2022 (Cloud), 2022 R1 (On Premises)

Other information

Affected components: Database, Web UI

Master issue ID: IOJ-2243694

Also known as: FNML-75090

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By Level 17 Champion
Level 17 Champion

Will this enhancement be backported to existing releases?

By Community Manager Community Manager
Community Manager

@mfranz - I cannot find any indication of plans to generally backport a fix for this to multiple previous releases. If you believe you may be affected by this issue and need some sort of immediate remediation for a particular version then I would suggest reaching out to Flexera Support to discuss options.

Version history
Last update:
‎Jun 12, 2022 03:50 AM
Updated by:
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