Details about installations of Adobe Acrobat that are gathered by the FlexNet inventory agent are imported from software ID tag (swidtag) files, and represented as "WMI evidence" that can be matched by ARL rules for recognizing the installations.
The logic that performs this import needs to be enhanced to handle swidtag files from the Adobe Acrobat 2020 version. Edition details for this may may not be able to be recognized without this change.
The inventory import process has been updated to be able to gather relevant information from Acrobat 2020 swidtag files in order to recognize the edition.
This issue has been fixed in the following FlexNet Manager Suite releases: 2022 R1 (On Premises), 2022 R1 / Apr 2022 (Cloud)
Affected components: Inventory, Inventory import (read/write/export), SAM for Adobe
Master issue ID: IOJ-2235665
Also known as: FNML-75108
Feb 08, 202201:29 AM - edited Sep 07, 202202:30 PM