I am looking for suggestions on how to improve our asset update process. We currently have field technicians that fill out a spreadsheet to have asset fields (Status, Serial #, assigned user and location) updated when a change is made. This spreadsheet is sent to an email box and from there, a user consolidates all of those updates into a new spreadsheet and uses a business adapter to make the updates. We are a global company with field technicians around the world. How do you make updates to your asset data?
Sep 21, 2023 01:12 PM
I'm interested to hear stories about this too! But in the meantime, you may consider voting for the following idea which is related to this: ITAMFNMS-I-102: One Off Upload of Contracts and other important data
(The description in the idea doesn't explicitly mention "asset" data, but the concept is relevant.)
Sep 24, 2023 07:59 PM
Hello @trachsma ,
Do you have a central CMDB, where this data are updated, like ServiceNow or other CMDB system?
If you have, then you can write a connector to download the data from there, normalize it and update automatically in Flexera.
Sep 25, 2023 04:07 AM