Consultant

ndi in bad logs for invalid tenant

Hi, I have a really big number of ndi files, zipped in gz format, in the BadLogs folder of the Application server.

They are in a folder called "invalidtenant" do any of you knows the meaning of this error?

Thank you community

6 Replies
Moderator Moderator
Moderator

Re: ndi in bad logs for invalid tenant

@marcog 

Please refer to this community thread: Invalid Tenant Error after trying Inventory File where similar symptoms are being discussed, and as indicated there can be a number of reasons why this error is seen.

You may also want to use the auto-generated support case based on this thread to get assistance from support in troubleshooting your specific issue.

Thanks,

Intrepid explorer

Re: ndi in bad logs for invalid tenant

Hi,

have you checked the TenantUID in the registry of the beacon server?

Kind regards

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Consultant

Re: ndi in bad logs for invalid tenant

No and actually I don't know where to check it and what it is.
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Intrepid explorer

Re: ndi in bad logs for invalid tenant

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common
in the registry of the beacon server