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ndi in bad logs for invalid tenant

Hi, I have a really big number of ndi files, zipped in gz format, in the BadLogs folder of the Application server.

They are in a folder called "invalidtenant" do any of you knows the meaning of this error?

Thank you community

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6 Replies

@marcog 

Please refer to this community thread: Invalid Tenant Error after trying Inventory File where similar symptoms are being discussed, and as indicated there can be a number of reasons why this error is seen.

You may also want to use the auto-generated support case based on this thread to get assistance from support in troubleshooting your specific issue.

Thanks,

Hi,

have you checked the TenantUID in the registry of the beacon server?

Kind regards

0 Kudos

No and actually I don't know where to check it and what it is.
0 Kudos

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common
in the registry of the beacon server

Hi,

I got into this as I'm seeing some ndi files as well on my invalid tenants. Then I checked this registry key you referred to but my TenantUID is blank. Does it have to be anything?
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@jjoaquin 

The TenantUID value is irrelevant if you're not running in a multi-tenanted FNMS environment.

Thanks,