As per the Flexera documentation https://docs.flexera.com/fnms/EN/SysReq/index.html#FNMS_sys_req/RN_sys_req_other.html flexera can be integrated with only below versions of serviceNow or we can integrate with N and N+1(upcoming) versions? and will there be any issue at the CMDB level if we do integration with versions which is not mentioned in the docs?
Oct 06, 2021 06:16 AM
@winvarma - That information is out of date.
The compatibility with ServiceNow is not at the FNMS level, it is with the Flexera Integration app that is installed into a ServiceNow instance. FNMS talks to the Integration application, and the Integration application talks to ServiceNow. The same Integration application is used by Data Platform, FNMS On-Premises, Flexera One ITAM (FNMS Cloud) and Flexera One IT Visibility.
For the latest compatibility, go to the ServiceNow Store and search for 'Flexera'. As of today, the compatible versions listed for ServiceNow are Paris, Quebec and Rome.
Oct 06, 2021 07:34 AM
Hi @pwesthorp ,
thanks for the update(is it changed only for 2020 R1 might be a typo and is it not 2021R1.1) and when we look at docs.flexera.com related to compatibility with ServiceNow its updated as "For information on supported versions, go to the ServiceNow Store and search for 'Flexera" but still the Inventory Adapters and Connectors Reference FlexNet Manager Suite doc chapter shows the old info in page no.301 not sure who will take care of this.
Oct 12, 2021 01:39 AM
Oct 12, 2021 02:43 AM - edited Oct 12, 2021 06:53 PM