Hi Wiseke,
In order to get your requested SKU added to the SKU library, we ask that you submit a support case. Once the case has been submitted a member of our Content team will reach out to you with more information.
You can find out more about this process in the knowledge base article below:
https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/How-to-raise-Content-Requests-through-the-Support-Portal/ta-p/174173
Jan 05, 2021 05:01 PM - edited Jan 05, 2021 05:16 PM
I tried to submit a support case and got the message:
You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.
How do i get privilege's for this.
Jan 06, 2021 03:24 PM
Hi @kenwiseman ,
I've taken a note of this thread and created Jira case COPS-46498. We will revert in case we need more details about the mentioned SKU.
Jan 06, 2021 03:35 PM
I have sent you a message about setting up your access to Support cases
Jan 06, 2021 04:08 PM
Update - Salesforce case 02348596 has been created and linked to Jira case.
Jan 06, 2021 04:36 PM
Update - SKU 'LCWZSBE5ML0' for Winzip Secure Burn v5 was processed and published as part of January SKU/PURL/Bundles release (build # 474)
Feb 12, 2021 01:16 PM