Why is my agent skipping Oracle Inventory?

[gotqcorp]

Hi,

I'm using FNMS 2019R2 and now trying to gather Oracle Inventory on AIX.

The InventorySettings.xml is surely located in /var/opt/managesoft/tracker/inventorysettings/ but Oracle Inventory is skpped.

What possible root cause can I expect?

Regards,

gotqcorp

[erwinlindemann]

Hi,

First step would be checking the information in the "tracker.log" file.

I would suggest enabling the +Inventory/Oracle option in the /opt/managesoft/etcp.trace file (rename the file to /etc/ndtrack.trace) as described in the "Troubleshooting Inventory" chapter in the "Gathering FlexNet Inventory" document on page 136.

In the additional log file that is generated when the agent runs for the next time, you should hopefully find more information.