Would you reccomend to place a support ticket, too? Or is your experiences that Flexera is answering to this post?
Please raise a support case. (We (various Flexera resources) try to moderate the community but the only guaranteed way to get an official Flexera response would be by raising the request through support...)
See the following article for ECCN information about FlexNet Manager Suite: What is the ECCN (Export Control Classification Number) for FlexNet Manager Suite?