as it stated in this article (https://www.scottjfairchild.com/blog/17/how-to-inventory-microsoft-teams-zoom-and-other-user-based-applications) , "Microsoft Endpoint Configuration Manager (SCCM/MECM) does not inventory user applications because the registry entries are stored in HKEY_CURRENT_USER, not HKEY_LOCAL_MACHINE". Does Flexera have any recommendations how to overcome this issue for environments where client device inventory is gathered through SCCM integration?
Jun 10, 2022 01:29 AM
@marius - I found this related thread on the Community on the same topic, which states that the Flexera Agent has the same restriction.
However, it may be possible that SCCM is picking up the ZOOM.EXE file. Do you see unrecognized File Evidences for the ZOOM.EXE executable?
Jun 10, 2022 06:33 AM
I understand that it might be possible to get some workarounds with file evidences. However, this one is helpful only when you know what you are looking for.
I was more checking on community best practices for drilling into “unknown” world. As such inventory-gathering gap introduce risk of missing some important installations.
By the way, @kclausen, you have mentioned some related thread, can you send the link to it?
Jun 13, 2022 07:22 AM
Sorry, here is the link to the related community thread on how to identify if Zoom is installed.
Jun 13, 2022 07:33 AM