cancel
Showing results for 
Search instead for 
Did you mean: 
davidle
Occasional contributor

Sharing Dashboards Permissions Error (Flexera Analytics)

Hello,

I have created a Dashboard that I want to share with my team and when they click on the link, the error message below is generated:

"The metadata for 'Flexera Data Models - Software Asset Management' did not load. Please contact your administrator for details".

I have also verified that the users have the appropriate permissions within FNMP (Administrator, Analytics User).

Any advice would be appreciated.

Thanks!

- David

 

0 Kudos
3 Replies
Flexera kclausen
Flexera

Re: Sharing Dashboards Permissions Error (Flexera Analytics)

Are the other users trying to click directly on the link that you sent them before logging into FNMS?

If yes, then have them try to log into FNMS, go into Analytics, and then click on the link.

0 Kudos
davidle
Occasional contributor

Re: Sharing Dashboards Permissions Error (Flexera Analytics)

A different error message is generated now:

"Unable to load requested view. Displaying home view instead".

Attached is the screenshot of the error.

Thanks!

- David

0 Kudos
Moderator JohnSorensenDK Moderator
Moderator

Re: Sharing Dashboards Permissions Error (Flexera Analytics)

@davidle 

If you're still having issues I suggest that you open a support ticket to request assistance on further troubleshooting.

Thanks,

0 Kudos