Office365 licenses

[aishwarya_t]

Hi,

1. Integration has been done between Flexera and Office365. In this case, if we have procured any new O365 licenses, does the new license automatically reflects in Flexera or do we need to manually create new license and from there on, it picks the integrated data?

2. If any O365 product is stopped being used in environment and it is not reflecting in Office365. Since we have already created the license in Flexera, the old data is still reflecting. Do we need to manually change the status to retired in Flexera? 

3. For few licenses, consumption data differs from O365 portal to Flexera, there may be some gap while scanning?

Reason being asked is, I could see there are some data mismatch between O365 portal and Flexera license data so trying to identify and fix the gap.

[mfranz · Accepted solution]

Hi,

1. New licenses should be created automatically.
2. FNMS should not automatically remove licenses. So yes, you'll need a workflow to set the status accordingly, or have the license removed. I am not completely sure if the FNMS standard import process will remove intermediate data automatically (ImportedSofwtareLicense, etc.), but I guess it should.
3. It is very likely this data is not completely identical. Some reasons for differences may be:

• Incomplete inventory
• Application recognition issues (caused by re-packaging)
• Missing or wrong device-user-allocation
• Missing O365-User-to-FNMS-User allocation (based on email address)
• Missing user data in general (scoping issue)

Best regards,

Markward