This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

The Community is now in read-only mode to prepare for the launch of the new Flexera Community. During this time, you will be unable to register, log in, or access customer resources. Click here for more information.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

In the OOB integration of FNMS with ServiceNow there are some servers which are in FNMS but in ServiceNow

pkadam73
By
Level 5

What can be the possible reasons for them to not be exported to ServiceNow also are there any criteria for exporting inventory from FNMS to ServiceNow

‎Aug 05, 2020 04:08 AM

0 Kudos
(3) Replies

winvarma
By
Level 10

Hi @pkadam73 ,

Could you please elaborate your query on FNMS data export to service now.

Regards,

‎Aug 05, 2020 08:54 AM

0 Kudos

pkadam73
By
Level 5
In response to winvarma
hi

I need to know exactly which HW inventory was sent from FNMS to ServiceNow for a specific day

‎Aug 07, 2020 01:37 AM

0 Kudos

JohnSorensenDK
By Moderator Moderator
Moderator
In response to pkadam73

@pkadam73 

If you're using the latest Flexera integration available in the ServiceNow store  it references the FNMS Integration Guide that provides the details about how to configure it (and the defaults), as well as where log files are placed. It's probably easiest to start investigating what's being exported and then go through the configuration settings to understand why some servers may be missing.

Please always feel free to open a support case if you need assistance troubleshooting.

Thanks,

‎Aug 10, 2020 01:50 AM

0 Kudos