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Flexera beginner

Google Chrome - Unrecognized Evidence

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We are seeing a ton of Google Chrome  and other popular freeware applications under Unrecognized evidence. Is there any reason this would not be being assigned more frequently by the ARL updates? 

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Flexera
Flexera

Re: Google Chrome - Unrecognized Evidence

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Hi Diana,

The latest ARL build#2492 has 264 unique titles for Google Chrome and 79.0 is the latest in ARL.
Latest Chrome's version 80.0 has been published in this week's ARL build #2493. 

If there are more unrecognized evidence that you wanted to be recognized in ARL, please raise a Support case with the list of evidence. 

Thanks,
Ramya

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Analyst

Re: Google Chrome - Unrecognized Evidence

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Hi Diana,

I cannot speak on behalf of Flexera, but I believe such software is simply lower priority when compared to commercial applications.

Did you check if you ARL is the latest version? My test systems has version 444 installed.

Best regards,

Markward

Softline Group is Europe's leading independent expert in Software and IT Asset Management.
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Flexera
Flexera

Re: Google Chrome - Unrecognized Evidence

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Hi Diana,

The latest ARL build#2492 has 264 unique titles for Google Chrome and 79.0 is the latest in ARL.
Latest Chrome's version 80.0 has been published in this week's ARL build #2493. 

If there are more unrecognized evidence that you wanted to be recognized in ARL, please raise a Support case with the list of evidence. 

Thanks,
Ramya

View solution in original post