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- Re: Flexera Analytics - You could not be signed into Flexera Analytics
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We are receiving the following message when trying to access Analytics...
"Connection to FlexNet Manager Platform failed. Please make sure the FNMP admin server is up and running at http://xxxxxxxxxxx, and that the BusinessReportingAuthenticationService web service is correctly configured. Click on Sign in to login again."
This recently stopped working as we were able to access Analytics before.
On-premise solution.
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Thanks Steven. I submitted a case and received the following article...
https://community.flexera.com/t5/FlexNet-Manager-knowledge-base/Troubleshoot-Cognos/ta-p/2251
Issue 4 in the article resolved the problem I was encountering. I had to set the service account for the user identity in IIS > BusinessReportingAuthentication web service > Authentication > Anonymous Authentication.
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Hi Larry,
Thanks for the response. This is an on-premise solution. I have tried clearing the cache and restarting the browser, but no luck.
Thanks,
Mark
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Hi Mark,
On the Flexera Analytics server, is the service IBM Cognos in a 'Running' status?
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Hi Kyle,
Yes, the IBM Cognos service is running.
Thanks,
Mark
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Check the Flexnet.properties file from the folder - <C:\Program Files\ibm\cognos\analytics1\configuration> .
it should be http://flexnet server.
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Thanks Steven. I submitted a case and received the following article...
https://community.flexera.com/t5/FlexNet-Manager-knowledge-base/Troubleshoot-Cognos/ta-p/2251
Issue 4 in the article resolved the problem I was encountering. I had to set the service account for the user identity in IIS > BusinessReportingAuthentication web service > Authentication > Anonymous Authentication.
