We are receiving the following message when trying to access Analytics...
"Connection to FlexNet Manager Platform failed. Please make sure the FNMP admin server is up and running at http://xxxxxxxxxxx, and that the BusinessReportingAuthenticationService web service is correctly configured. Click on Sign in to login again."
This recently stopped working as we were able to access Analytics before.
Thanks Steven. I submitted a case and received the following article...
Issue 4 in the article resolved the problem I was encountering. I had to set the service account for the user identity in IIS > BusinessReportingAuthentication web service > Authentication > Anonymous Authentication.
Thanks for the response. This is an on-premise solution. I have tried clearing the cache and restarting the browser, but no luck.
On the Flexera Analytics server, is the service IBM Cognos in a 'Running' status?