Device Skipped in FNMS logs for some devices

[marcog]

Hi all,

I found that some devices are not updating anymore in the "all inventory" page, in the logs I see the message "device skipped" reffered to those devices.

Do any of you have any hint of why this is happening, or where I can go to check my configuration?

Thanks!

[ChrisG]

A "device skipped" message sounds like you may be using a zero touch (remote execution) inventory gathering approach, rather than using installed agents - is that right?

The most obvious reason I can thin of that a beacon may skip doing a zero touch inventory gathering operation on a device is because the device's IP address is not in a IP address range (subnet) that is mapped to the beacon for the beacon to connect with.

[marcog]

Yes, ChrisG, this is the case, we use zero touch. Could you please explain me better the second part! Thanks for your help

[ChrisG]

In relation to the subnet mapping for beacons: each beacon will only operate on IP addresses that are in a subnet that the beacon is explicitly configured to work with. For example, the Discovery & Inventory > Network > Subnets page shows information like the following:

In this example:

• 172.26.81.173/32 is not mapped to any beacon, so all beacons will skip performing operations on devices in that subnet.
• 10.81.151.57/32 is mapped to the cheth_beacon. Any other beacon will skip performing operations on devices in that subnet.

(NB. Normally subnets will be a larger range than the /32 ranges shown in this example. The /32 ranges here are a somewhat artificial sample.)

[marcog]

Thanks Chris, I thought you were intending this, I will check immediately