anhpham1652
Active participant

Cannot Inventory UNIX device

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Hello,

I tried to inventory an UNIX device but got this error

Capture.PNG

I put the linux account 156 credential in the Beacon Password Manager. Then I also used putty to ssh to the target and it worked normally.

What should I check or do to fix this? Thanks for your help

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kclausen
Flexera
Flexera

@anhpham1652 - When you created the credentials in the Password Store, did you update the Sudo Password prompt?  See attached.

One thing to keep in mind for Remote Inventory is that you need to have consistent Sudo Password prompts across the target devices.  Otherwise, the Beacon cannot correctly login as sudo to root.

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kclausen
Flexera
Flexera

@anhpham1652 - When you created the credentials in the Password Store, did you update the Sudo Password prompt?  See attached.

One thing to keep in mind for Remote Inventory is that you need to have consistent Sudo Password prompts across the target devices.  Otherwise, the Beacon cannot correctly login as sudo to root.

View solution in original post

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Hello, 

Thank you for your help. The UNIX device was inventoried successfully.

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