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We have a new install of FNMS (on premise) 2019 R2 and have been trying to get the AD Import working in the Beacon. We see the file move from C:\Windows\TEMP\<lots of numbers>.actdir.gz to C:\ProgramData\Flexera Software\Incoming\ActiveDirectory\<lots of numbers>.actdir.gz then disappear. We can see all the users in the AD SQL tables but can't see anything in the WebUI.
Right now only the service account is defined as Administrator in accounts because we can't add any others. It doesn't see anyone.
Jan 08, 2020 04:31 PM
Hello @joan_mckinley
If you have checked the new records from AD compressed output has been already resolved and appeared in the FNMSInventory database table...but still not present in the UI. The first thing may to check is whether the 'full license reconcile with inventory date' has been performed and whether it's succeeded or not. eg: importer.log will be a thing to check first
Cheers
Kevin
Jan 08, 2020 05:12 PM
Hello @joan_mckinley
If you have checked the new records from AD compressed output has been already resolved and appeared in the FNMSInventory database table...but still not present in the UI. The first thing may to check is whether the 'full license reconcile with inventory date' has been performed and whether it's succeeded or not. eg: importer.log will be a thing to check first
Cheers
Kevin
Jan 08, 2020 05:12 PM
Jan 08, 2020 05:45 PM
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