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The only connection a Data Platform instance makes to Flexera Server ("TUS", Technopedia Update Server) is during the Technopedia Catalog Synchronization task to download the latest catalog and, optionally, upload unmatched files for gap-fill process:

  • TUS request data is encrypted by Binary + Compression + Base64 on Data Platform:
    • Protocol: TLS 1.2
    • Encryption: 256 AES
  • When a request is received, TUS calls the License Management Service (LMS) API to verify the customer key sent by Data Platform
  • LMS system decrypts the key for validation and entitlement check
  • When validation passes, TUS provides customer catalog file and stores the uploaded unmatched files
  • Unmatched files are used for gap-fill process by Flexera:
    • No identifiable information is included in the unmatched data
    • Data transmission is encrypted via HTTPS in transit and stored on encrypted storage system
    • Only authorized Flexera employees have access to such data and they have no visibility to the identity of the uploader
    • Once the gap-fill process is completed, the data is destroyed per- Flexera's data destruction policy; the data does not persist in Flexera cloud
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By Level 7 Champion
Level 7 Champion

I believe a caveat to the 'No identifiable information is included in the unmatched data' would be if a folder path of a piece of file evidence was identifiable. i.e. a user name or company name in the filepath or executable name.



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Last update:
‎Apr 06, 2022 01:19 PM
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