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Need to know where the cc field available in open new case

Hi Team,

I am unable to see any cc option to open a new case tab. I need to get the email whenever our case will be updated. could you please assist me.

Regards,
Nagalakshmi A

(1) Solution
(2) Replies

Hi @Nagalakshmi , 

There is case watcher field where you can add the email address.