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Hi Team,
I am unable to see any cc option to open a new case tab. I need to get the email whenever our case will be updated. could you please assist me.
Regards,
Nagalakshmi A
‎May 25, 2022 08:37 AM
Hi @Nagalakshmi ,
There is case watcher field where you can add the email address.
‎May 26, 2022 08:33 AM
Thanks for the update!
‎May 26, 2022 08:37 AM