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This release includes:

Flexible Approval

Currently the approver of a request needs to be on the company's network (or using the VPN) to be able to approve or reject requests. This new feature in 2019 R1 makes the approval process agnostic of the network and the approvers can approve/reject requests from anywhere simply by replying to the approval email. For setup configurations and more details check out the Release Notes.

Issues resolved

A lot of issues were resolved with this release, making it one of the most stable versions! Check out the list of issues resolved and other details about the release in the Release Notes.