A user contacted me last week because she was trying to save answers on the unanswered questions tab of a request and she was getting an Unexpected Error. I impersonated the user and didn't have any issues, but upon troubleshooting the issue with her I noticed that she had copied an email address from outlook and was pasting it as part of the answer. The value contained <JohnDoe@company.com> I had her remove the <> from the answer and she was able to save.
The question was a multi-line text with no conditions. I was also able to reproduce the issue with a single line text.
Is this as designed that App Portal treats the <> as part of an html tag and thinks it's incomplete so it throws the error?
Oct 07, 2019 02:49 PM
Oct 08, 2019 07:32 AM
Oct 08, 2019 07:32 AM
Thanks Charles!
Oct 08, 2019 10:33 AM