Reclaiming software that's never been used

[a_cutler2]

Is there a way to set a Reclamation Policy for software that has never been used? I know you can set a threshold of days for software to be uninstalled if it hasn't been used in x number of days, but what about software that does not have a last used date in FNMS because it has never been used since installation?

[CharlesW · Accepted solution]

If there is no last used date for the software in FNMS, then App Portal will get the discovered date for the software. The threshold will be applied to the discovered date if there is no last used date. Note that the discovered date should be the date that the software was first discovered by FNMS on the device.