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Notes communcation template - Variable for note submitter

dbeckner
By Level 10 Champion
Level 10 Champion

I'm wondering if there is a variable for the username of the person adding a note to a request. The default template has "Added by ##username##" at the bottom of the email, but that variable resolves to the requester and not to the individual adding the note.

(1) Solution
CharlesW
By Level 12 Flexeran
Level 12 Flexeran

Try the following:

Added by  ##Visitor_DisplayName##

I can't believe it works, but it actually seems to 🙂

View solution in original post

(3) Replies
CharlesW
By Level 12 Flexeran
Level 12 Flexeran

Try the following:

Added by  ##Visitor_DisplayName##

I can't believe it works, but it actually seems to 🙂

As an FYI, I pulled this from the handy dandy Notification Editor, which is shown in the following screen capture.

VariableEditor.png

Worked like a charm! Honestly didn't know that editor existed for variables. Thanks @CharlesW 

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