Appbroker Unauthorized: Access

[fenluo]

Hello 

The site is throwing out the following error message when trying to access appbroker site 

401 - Unauthorized: Access is denied due to invalid credentials.

You do not have permission to view this directory or page using the credentials that you supplied.

The website had been working for a couple of years, but the new admin disabled the "Basic Authentication" in IIS and now i've reenabled that, but it is still not working, anything i need to do to resolve the issue? 

thanks, 

Feng 

[fenluo]

basically i can access the appbroker website url from my local machine, but not on the appbroker server, and it was working before. 

[jdempsey]

Are you using the same account in both places?  Are you accessing via http://localhost/esd or http://servername/esd? Is the server in your trusted sites list in the browser?  Are 3rd party cookies enabled in the browser?

[fenluo]

yes, I am using the same account in both places. I am trying to access it through https://servername/esd? , the server is in local intranet not trusted site list. 3rd party cookies are enabled in the browser. 

[fenluo]

i think the issue is the user disabled windows Authentication and then reenabled windows Authentication, so then it added

  <authentication>
<windowsAuthentication enabled="true" />
</authentication>

to the C:\Program Files (x86)\Flexera Software\App Portal\Web\Web.config, the working file in Dev does not have that line, i removed that line and restart the website, but it seems it is still not working.  any thoughts?