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SMS notification

lizabeth_seaman
By
Level 3

I have a user that when he logs into Flexera he does not receive an SMS code sent to his phone to continue the log in.  I verified his phone number, deleted and added him again and still no luck.  Any help would be appreciated.

(1) Solution

Hi Lizabeth,
Please try now. The SMS messaging issue should be resolved.

 

Thank you.

View solution in original post

(3) Replies

ayung_2831
By Level 6 Flexeran
Level 6 Flexeran

Hi Lizabeth,

There currently is a known issue with our SMS messaging. We're looking into it and will update with more info.

Hi Lizabeth,
Please try now. The SMS messaging issue should be resolved.

 

Thank you.

Thank you, it is now working.