Running Application Manager from Windows Task Scheduler

[normanperez]

Hi Team,

I've setup my subscriptions and they are working properly when executed manually. I'm now trying to make the process automated, I was informed that if you have a subscribed item under "Backlog" and have the automation scheduled accordingly it will process whatever automation you had configured.

However, in order for the above to work I need to have Application Manager open/running all the time. I have it on a windows server and I would like the automation to happen even if I'm NOT logged-in to it.

I've used task scheduler to run ISCMIDE.exe, set it to "run whether user is logged or not" then "run with "highest privileges". Set it to run midnight.

NOTE: I have set my schedule automation in Application Manager to run 5mins after my scheduled task executed.

Nothing happened, the new version was not downloaded and NOT imported in my Catalog. I logged-in to my server and had verified that ISCMIDE.exe and AdmihnStudioHost are both running as Background Processes.

Appreciate if someone can help me run this successfully on my server. Thank you.

[kmantagi · Accepted solution]

 Very interesting scenario. It may be possible that the required processes are running in the background but these processes may not have a hook to connect to the AdminStudio catalog.

Could you please send us the ISCMIDE.log and AdminStudioHost.log files from the below location via a support case:

C:\Program Files (x86)\AdminStudio\2022\Common

Please ensure the debug level in the registry is set to 5 while getting the log files by going to the below location in the registry: 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\InstallShield\AdminStudio

 

 

@normanperez