Explorer.exe crash :-(

[BCM4309]

I have a Winzip 8.1 package that installs fine. When you add a new user to the machine and that user logs in and right clicks on "My Computer", Windows Installer launches to setup Winzip for that user (HKEY_Current_User) and then explorer crashes. It is even stated in the "Application Log" in event viewer that the Winzip configuration completed successfully, these two warnings are listed before the completed successfully statement:

#1:

Detection of product '{Winzip Product Code}', feature 'WinzipNewFeature', component '{RegistryDataUser GUID}' failed. The resource 'HKEY_Current_User\Software\WinZip Computing\WinZip Computing' does not exist.

#2:

Detection of product '{Winzip Product Code}', feature 'WinzipNewFeature', failed during request for component
'{RegistryDataUser GUID}'

What is making explorer.exe crash?

Thanks,

Bryan

[BCM4309]

Issue resolved!!! It was my custom action that was causing the issue! I gave it a condition of "Not Installed" and that resolved the issue.

Yay!!!

Bryan

[dynamox]

Custom action for Winzip? what were you doing there with winzip? reverse engineering the thing? 🙂

[BCM4309]

Dynamox,

My custom action uninstalls all previous versions of Winzip.

L8r,

Bry