Snow License Manager

📢Question Roundup for this week[12th June]: Integration challenges & inventory visibility 

Hello Everyone,

It’s been a busy one in the forums, thank you again to everyone who joined our Microsoft 365 Community discussion on we hope you got some valuable insights.

We also have a number of questions that could benefit from peer responses, if you’ve come across any of the below before please take a second to reply.

Open questions

[Flexera One]

• Best practices for Datadog license creation and purchase order mapping in Flexera One
• https://community.flexera.com/s/question/0D5PL00000tgW4P0AU/optimal-methods-for-datadog-license-creation-and-po-mapping
• How to integrate Flexera One license availability data into ServiceNow
• https://community.flexera.com/s/question/0D5PL00000tfRj20AE/guidance-on-integrating-flexera-one-license-availability-into-servicenow

[FlexNet Manager Suite On-Premises]

• Resolving Microsoft Office 365 TLS validation errors
• https://community.flexera.com/s/question/0D5PL00000tjyR00AI/microsoft-office-365-is-showing-tls-validation-error-in-task-log-but-test-is-successful

[App Broker]

• App Broker reporting failed deployment via Intune despite successful software installation
• https://community.flexera.com/s/question/0D5PL00000tjkvQ0AQ/deployment-is-coming-through-intune-via-the-app-broker-we-can-see-that-the-software-is-fully-installed-on-the-client-machine-however-the-app-broker-is-still-reporting-it-as-failed

[Snow License Manager]

• Why Adobe Acrobat 2026 Professional subscription users are not uniquely identified in Snow License Manager
• https://community.flexera.com/s/question/0D5PL00000tez3c0AA/why-are-users-of-adobe-acrobat-2026-professional-subscription-not-exclusively-identified-through-snow
• Devices showing inactive and not reporting in Snow
• https://community.flexera.com/s/question/0D5PL00000tddGO0AY/hi-our-computers-are-not-reporting-in-snow-they-are-all-stating-inactive-which-is-due-to-settings-but-not-connecting-to-snow-can-you-assist-please

[Snow inventory]

• Compatible Snow client version requirements for Windows build 26200
• https://community.flexera.com/s/question/0D5PL00000tdUA80AM/what-snow-client-version-do-we-need-for-windows-26200

Thanks so much in advance for taking a look, every reply makes a difference and helps keep the community moving forward 🙏

Mercedes

Official release of Snow Inventory Agent for Windows 26.1.1

We are pleased to announce the release of the Snow Inventory Agent for Windows 26.1.1.

Release Date: 2026-06-10

This release includes:

• Java_Home detection with environment variables
• Legacy webmetering deprecation
• Removal of 32 bit installer
• Performance improvements for Oracle scanners
• Fix for folder transversal when the name overlap
• Web Metering Improvements
• Third-party libraries updated

Customer Impact:

• It is now possible to use environment variables in the env.java_home system setting.
• The feature"legacy_webmetering" used by the agent to collect SaaS application usage before the introduction of the browser extensions, has been deprecated.
• The system setting <Setting key="legacy_webmetering.is_enabled" value="true"/> will no longer have any effect from this version of the agent and onwards.
• From this release onwards, no 32 bit versions of the agent will be provided.
• CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
• Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
• Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
• The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
• This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
• New troubleshooting commands are included in this release, facilitating support of this feature.
• NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
• The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

Product Documentation: Agent Documentation

Please find more about the content of this release in the Release Notes.

Official release of Snow Inventory Agent for Linux 26.1.1

We are pleased to announce the release of the Snow Inventory Agent for Linux 26.1.1.

Release Date: 2026-06-10

This release includes:

• Cloud Instance Id     
• Java_Home detection with environment variables
• Binary security enhancement
• Agent Unique ID Improvements
• Removal of 32 bit installer
• Fix HTTP headers content type
• Performance improvements for Oracle scanners
• Command elevation improvements
• Fix for folder transversal when the name overlap
• Third-party libraries updated

Customer Impact:

• The agent now adds the Cloud Instance Id as part of the main inventory in the snowpack.
• It is now included under the <SystemIdentifier> tag inside the inv3x.xml file.
• It is now possible to use environment variables in the env.java_home system setting.
• The agent security has been enhanced by enabling additional binary hardening protections.
• The agent now collects the MachineID property, which is generated by the operating system during installation. This should improve the unique id generation, preventing different computers from merging into a single one.
• From this release onwards, no 32 bit versions of the agent will be provided.
• The agent now set its HTTP headers to content-type: "application/octet-stream".
• This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
• CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
• Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
• Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
• The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
• The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

Product Documentation: Agent Documentation

Please find more about the content of this release in the Release Notes.

Official release of Snow Inventory Agent for macOS 26.1.1

We are pleased to announce the release of the Snow Inventory Agent for macOS 26.1.1.

Release Date: 2026-06-10

This release includes:

• Java_Home detection with environment variables
• Binary security enhancement
• Web Metering Improvements
• Fix HTTP headers content type
• Performance improvements for Oracle scanners
• Command elevation improvements
• Fix for folder transversal when the name overlap
• Fix for SwidTag collection
• Third-party libraries updated

Customer Impact:

• It is now possible to use environment variables in the env.java_home system setting.
• The agent has been improved to prevent library injection.
• The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
• This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
• New troubleshooting commands are included in this release, facilitating support of this feature.
• NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
• The agent now set its HTTP headers to content-type: "application/octet-stream".
• This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
• CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
• Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
• Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
• The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
• The agent now correctly collects swidtags found in the include paths.
• The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

Product Documentation: Agent Documentation 

Please find more about the content of this release in the Release Notes.