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  1. Upgrade issue - FNMS 2023R1 to FNMS 2026R1 version : Cannot insert the value NULL into column 'NormalizedFileSize', table 'tempdb.dbo.#RelevantSoftwareFile

    We have upgraded our environment from FNMS 2023R1 to FNMS 2026R1 version. Post Upgradation we did the smoke test with the Web UI, ARL update and other components as well. But, we encountered an error while the Recon where the Inventory Import is failing with the below error,

     

     

    =============

    Failed to execute Reader

    'InsertOptionalSoftwareFilesIntoTempRelevantSoftwareFile'

     

    File:

    C:\ProgramData\Flexera Software\

    Compliance\ImportProcedures\

    CustomInventory\Reader\managesoft\FileEvidence.xml

     

    Error:

    Cannot insert the value NULL into column

    'NormalizedFileSize',

    table 'tempdb.dbo.#RelevantSoftwareFile_...';

     

    column does not allow nulls.

    INSERT fails.

    ===================

     

     

     

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  2. Was there a fault in the FNMS ARL fault last week update?

    On 19 october 2026 we had an huge increase for SQL Std. (from 500 to 7000 cores) This morning the reading was back to 500.

    I have the idea that the ARL had a wrong entry which causes the increase. Can any one confirm this?


    1 of 2
    • This solved the problem, we have the right consumptions now.

      Many thanks.

       

  3. infonca likes this.

  4. Looking for resolution on Flexera Agent inventory compression error

    [21/10/2026 13:45:28 (G, 0)] {1684} Started generating inventory 'C:\ProgramData\ManageSoft Corp\ManageSoft\Tracker\Inventories\système on hndqh1ctx8d01a.ndi'

    [21/10/2026 13:45:28 (G, 0)] {1684} Finished generating inventory

    [21/10/2026 13:45:28 (G, 0)] {1684} Generating a full inventory

    [21/10/2026 13:45:28 (G, 0)] {1684} Started compressing inventory

    [21/10/2026 13:45:28 (U, 0)] {1684} ERROR: Error (s189m262)

    [21/10/2026 13:45:28 (U, 0)] {1684} ----------------

    [21/10/2026 13:45:28 (U, 0)] {1684} Failed to get WMI property 'Name': Non trouvé (0x80041002)

    Failed to get WMI property 'Name': Non trouvé (0x80041002)

    Failed to get WMI property 'Name': Non trouvé (0x80041002)

    Failed to get WMI property 'Caption': Non trouvé (0x80041002)

    Failed to connect to the WMI provider namespace 'root\virtualization\v2' on server 'localhost': Espace de noms non valide (0x8004100e)

    Failed to initialize WMI (0x8004100e)

    The specified WMI namespace is invalid or does not exist on the host

    Failed to connect to the WMI provider namespace 'root\virtualization' on server 'localhost': Espace de noms non valide (0x8004100e)

    Failed to initialize WMI (0x8004100e)

    The specified WMI namespace is invalid or does not exist on the host

    Failed to connect to the WMI provider namespace 'root\MicrosoftSqlServer' on server 'localhost': Espace de noms non valide (0x8004100e)

    Failed to initialize WMI (0x8004100e)

    The specified WMI namespace is invalid or does not exist on the host

    Failed to connect to the WMI provider namespace 'root\Microsoft\SqlServer' on server 'localhost': Espace de noms non valide (0x8004100e)

    Failed to initialize WMI (0x8004100e)

    The specified WMI namespace is invalid or does not exist on the host

    Failed to connect to the WMI provider namespace 'root\Microsoft\SqlServer\ReportServer' on server 'localhost': Espace de noms non valide (0x8004100e)

    Failed to initialize WMI (0x8004100e)

    The specified WMI namespace is invalid or does not exist on the host

    FlexNet Manager Platform could not compress the inventory.

     

    [21/10/2026 13:45:28 (G, 0)] {1684} Program exited with code -524484346

    [21/10/2026 13:45:28 (G, 0)] {1684} ************************************************************

    Expand Post
    Question with a best answer.

    Best Answer

    This appears to be related to a known bug when compressing NDI files on French versions of Windows. This bug was fixed with FlexNet Manager Suite 2025 R1 and agent version 24.0. More information about this known bug is available on the Known Issue page at the link below.

     

    Generation of compressed inventory NDI files fails on French versions of Windows

    https://community.flexera.com/s/article/generation-of-compressed-inventory-ndi-files-fails-on-french-versions-of-windows-IOK-1302051

     

    Expand Post
    Flex-Jeremy by Flex-Jeremy (Flexera Software)

    • JohnSorensenDK (Flexera Software)

      @dhananjayan02​ 

      You may want to refer to this KB article: Reconcile is not running or stuck in progress state as killing or terminating an abnormally long-running reconciliation job in FlexNet Manager Suite (FNMS) involves the Batch Scheduler, worker executables (ComplianceReader.exe), and active SQL Server transactions, i.e. properly handling of all three layers.

       

      Thanks,

      John Sorensen

      Expand Post

  5. Guidance on SSRS Reporting Architecture for FlexNet Manager Suite (FNMS)

    Hi Team,

     

    We currently have an FNMS environment where the FNMS application/databases are hosted on separate servers, while our SSRS reporting services and reporting databases are hosted on a different server.

    For management reporting, we currently retrieve data from the FNMS databases using multiple stored procedures and staging/reporting tables, and expose the results through SSRS reports.

     

    Over time, we have started seeing some inconsistencies with the reporting data, and since there is limited documentation available for the existing implementation, we are considering restructuring the SSRS reporting solution.

    We are planning to organize the reports into areas such as:

     

    1. Discovery – multiple reports/views related to inventory and discovery data
    2. Monitoring – multiple operational/monitoring reports
    3. Publisher – publisher/software-specific reports and views

     

    We would like to understand the recommended approach for building an SSRS reporting solution around FNMS data, particularly around:

     

    • Recommended FNMS database views/tables or reporting interfaces for reporting purposes
    • Best practices for extracting FNMS data into a separate reporting database
    • Whether direct database queries, stored procedures, staging tables, or another supported approach is recommended
    • Any reference architecture, documentation, sample queries, or SSRS reporting examples available from Flexera

     

    If anyone has implemented a similar FNMS + SSRS reporting architecture, any guidance or documentation would be greatly appreciated.

    Thanks in advance!

    Expand Post

    • ChrisG (Flexera Software)

      This sounds like it may not be related to FlexNet Manager Suite. FlexNet Manager Suite does not have anything called "User Console" to be configured. Has this been posted in the wrong form?

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