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  1. How to manage duplicate inventory entries from Azure?

    Hi,

    We have increasing number of inventory devices from AWS and Azure with duplicate entries.

     

    For previous issues with duplicates I was seeing different serial numbers so wrote a power query to identify them and imported through a business adapter to set the duplicates to ignored and into a duplicates sub-location.

     

    The current duplicates have matching names, serial numbers, VM UUID, IP and MAC address so the only differentiator is last inventory date. I've updated the business adapter to use Inventory Date and am looking to match on Serial number and last inventory date but this is not working (with no log I can find which explains why).

     

    Has anyone successfully used inventory date as a field match in business adapter studio and if so what date format is it expecting - I'm in the UK so using dd/mm/yyyy as per how the date is displayed in the UI. Is it expecting US date format or a date and time stamp and is Inventory Date actually supported as a matching property for the Computer object?

     

    If anyone has any other ideas to identify the duplicates and manage them without creating views that I then need to manually trudge through I'd be glad to hear them, or a way to stop the duplicates being created in the first place? I did find a previous fix for duplicate Azure machines when in a "Stopped (Deallocated)" state but these were producing different serial numbers so were simple to deal with.

     

    Thanks,

    Andy

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  2. Virtualisation Data Collected from vCenter, but VM Host Associations Missing in All Inventory

    Has anyone experienced an issue where virtualization data from VMware vCenter is being collected successfully in Flexera One, but the VM-to-host relationships are not being reflected in All Inventory and in License Consumption?

     

    In our environment, the vCenters are connected and virtualization data appears to be available. When we run the VMs Inventory Gaps from vCenters report, we can see the expected relationships, including:

     

    • Virtual Machine
    • Host
    • Cluster
    • vCenter

     

    However, when reviewing All Inventory and License Consumption, the virtual machines are not mapped to their respective hosts.

     

    We are trying to understand:

     

    • Have other Flexera One users encountered this behaviour?
    • Are there specific configuration settings, inventory import considerations, or reconciliation requirements that could cause VM-to-host relationships to appear in the virtualization reports but not in inventory?
    • What troubleshooting steps would you recommend to validate why the virtualization relationships are not being applied?

     

    The reason this is important is that the missing host mappings are impacting virtualization recognition and licence calculations. Virtual machines are being treated as standalone devices and consuming licences individually, rather than inheriting coverage from the licensed host. This is resulting in higher-than-expected licence consumption and potentially inaccurate compliance reporting.

     

    Any insights or recommendations from others who have experienced a similar issue would be greatly appreciated.

    Expand Post

    • There are two ways Flexera One can obtain user information, including email addresses:

       

      Via the Active Directory Adapter (through the Flexera Beacon)

       The Beacon connects to on-premises Active Directory and imports user information such as usernames, email addresses, group memberships, and organisational details into Flexera One.

       

      Via the Microsoft Entra ID SaaS Connector in Flexera One SaaS Management (FOSM)

       The Entra ID connector uses Microsoft Graph APIs to retrieve user and organisational data directly from Entra ID, including user profiles, email addresses, groups, and application assignments.

      Expand Post

  3. New default start month for AWS bill connects created through the API

    Summary

    Beginning August 4, 2026, we're rolling out a change to how new AWS bill connects handle the optional 'effectiveFrom' field.

    If you create an AWS bill connect through the API and leave 'effectiveFrom' blank, 'effectiveFrom' will now be defaulted to the current month (UTC). Previously, leaving it blank imported all available historical billing data.

    Existing bill connects are not affected.

    If your integration depends on historical data, set 'effectiveFrom' when creating the connection.

     

    Does this affect me?

    You're affected if all of the following apply:

    • You create new AWS bill connects through the FinOps Onboarding API using the IAM Role or IAM User endpoints
    • Your requests don't include the 'effectiveFrom' field
    • You expect those new connections to import historical billing data

     

    You're not affected if:

    • Your bill connects already exist. Connections created before this change keep their current behavior. Those without an 'effectiveFrom' value will continue to import all available billing months. Nothing changes retroactively.
    • You already set 'effectiveFrom' in your requests. Explicit values work exactly as before.
    • You use a cloud provider other than AWS. This change applies to AWS bill connects only.
    • Updating an existing bill connect is also unchanged. This only affects what happens at creation.

     

    What to do

    1. Review any scripts or automation that create AWS bill connects.
    2. If you need historical data, add 'effectiveFrom' to your create request with the earliest month you want, in YYYY-MM format. For example: "effectiveFrom": "2024-01". Any month from 2014-01 up to the current month is accepted.
    3. Already created a connection and missing history? You can update its 'effectiveFrom' to an earlier month at any time to import the additional months.

     

    If you create bill connects in the Flexera One UI

    You'll now see an Effective From field when setting up an AWS bill connect, pre-filled with the current month.

    Adjust it before saving if you want historical data. No more guessing where ingestion will start.

     

    Why we're making this change

    An unset start month made it unclear when data ingestion would begin, and often triggered years of unintended historical import.

    Defaulting to the current month makes every new connection's start point explicit and predictable, and you stay in control by setting the value yourself.

     

     

    Expand Post

  4. Is there is a fee to migrate from FlexNet Manager Suite R2023 to FlexeraOne ?

    Hello,

     

    In my organization, we are currently using FlexNet Manager Suite 2023 R2 with over 25,000 inventory agents, operating in on-premise mode. We are considering migrating to Flexera One. Could you please confirm if there is a fee associated with this migration? Additionally, does Flexera One offer an on-premise deployment option?

     

    Thank you in advance.

    Expand Post

    • Flex-Jeremy (Flexera Software)

      We recommend reaching out to your Flexera Account Manager or a Flexera Sales representative for details, including costs, about migrating from FlexNet Manager Suite to Flexera One ITAM.

       

      Flexera One ITAM does not offer an on-premises deployment option. The application is hosted in a Flexera-maintained cloud environment. You would still use your locally installed inventory beacons and agents, but the Application Server components would be hosted by Flexera.

      Expand Post

  5. Reminder: IT Visibility Export/Parquet API Retirement (August 31, 2026)

     

    Reminder that the legacy IT Visibility Export/Parquet API will be retired on August 31, 2026, as previously communicated in post

     

    For customers still using the Export/Parquet API, final Parquet files will remain accessible for 90 days after retirement. Please transition to the Technology Intelligence Platform GraphQL API or Query API.

    If you have any questions or need assistance with the transition, please contact support@flexera.com

    Thank you for your continued partnership with Flexera. 

    Expand Post

    AndrewFirth likes this.

  6. How can I set up a license for Freeware that shows Yes for Maintenance?

    Situation:

     

    We utilize many open source and other freeware applications and utilities.

     

    We also utilize many KPIs on a monthly and quarterly basis.

     

    One KPI I create is % of licenses that have maintenance.

     

    Clearly, the Commercial licenses (subscriptions, renewal maintenance, etc.) clearly take their Maintenance from the Procurement info from POs or Credit Cards.

     

    However, I want the licenses I've created to map to my open source/freeware applications to show as having maintenance, but of course, they have no procurement info.

     

    Is there a way to make a license show Yes for Maintenance without having procurement info feeding the license?

     

    I am trying to set up and configure my licenses so that simple reports I create will show Yes for these. I want to avoid kludge things to force fake data to make the licenses show this Yes.

     

    Thoughts?

    Expand Post

    • I would consider changing the KPI and perhaps even introduce another KPI.

      The only way I know to get the maintenance flag on freeware is to attach fake purchases, but freeware are per say not under license maintenance if we are not talking about like RedHat, anaconda and so forth.

       

      I would filter the licenses for your KPI to not count the ones that contains ex (Freeware).

      Then you can introduce another KPI how many % of your SW estate is FOSS v/s Licensed.

      Expand Post

  7. Getting Started with Flexera One

    Hello everyone,

    My name is Jessica, and I’m a Support Analyst at Elo. I’m currently starting the implementation of Flexera One within our organization, with a focus on IT asset management and software license management.

    I’m joining this community to learn from professionals who already have experience with the platform. I would greatly appreciate any tips, best practices, configuration recommendations, governance advice, guidance on deploying Beacons and Agents, or any lessons learned that could help us avoid common mistakes at the beginning of this journey.

    Thank you in advance for your support. I look forward to exchanging experiences and learning from the community!

    Thank you! 😊

    Expand Post

    Mmabotse, VanHallman, and nqobile like this.
    1 of 2
    • Hi

       

      Beacons

      the most impotant thing to have in mind when deploying beacons is the design of your corporate network , which segments is allowed to communicate. Think of ex corporate scene, DMZ, high security zones, cloud/hyperscalers and public facing beacons for remote workers. You want to inventory all of them and depending on the security rules some of them might be allowed to cross.

      We install the beacon software manually for the first time and then allow the beacons to auto-upgrade. Cleanup of old installation files and logs you probably want to script. Internet facing beacons evaluate mTLS.

      adjust the beacon configuration xml file to set DNS aliases.

       

      Agents

       

      Mac agents require a domain to be set in the configuration for the calculated user to be calculated.

      mac, linux, unix require a response file before installing package. But I recommend building a repair.sh script that fix the config.ini script and that triggers flxconfig to download policy.

       

      Activate the usage metering by setting Disabled=false and then add the switch to cover addremove uasage metering. There are articles describing those configurations.

       

      ensure adding multiple bootstrap beacons, described in the forum in several other posts

       

      deploy by using GPO or SCCM, auto-upgrade or handle by third party. If auto-upgrade then ensure to test on a few devices first. Struggled quite alot lately on Linux.

       

      Ensure setting Flexera as primary inventory source, but I would still recommend secondary sources like SCCM, Intune and so forth

       

      activate all extra settings under inventory settings like IBM, detailed inventory dsta, docker, podman, oracle middleware etc

       

      goid luck

      Expand Post

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