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  1. NEW!! Snow Atlas Office Hours.. Kicking off on August 17

     

    Get more value from Snow Atlas with a monthly, hands-on session designed around the topics that matter most to your team. Each Office Hour is 30 minutes of focused training followed by 30 minutes of open Q&A and discussion — so you can learn best practices and get your real-world questions answered in the same hour.

    Hosted by Mike Snyders and Andy Mason, our Snow Atlas service and technical leads, and other SME’s, these sessions are built to help you accelerate time to value, adopt new features, and solve your toughest use cases alongside peers.

    Go here to add the meeting to your calendar

    Monday, August 17 at 10:30am, ET/3:30pm, GMT

    This session will focus on Usage Metering and Health. 

    What to expect

    ·      60 minutes — 30 min training, 30 min live Q&A and open discussion

    ·      Led by Snow Atlas experts — practical guidance, not slideware

    ·      Bring your questions — real answers to real estate, configuration, and optimization challenges

    ·      Exclusively for Snow Atlas customers — hosted live on Microsoft Teams

     

    Why attend

    ·      Faster time to value from the features you're already paying for

    ·      Direct access to product and services experts in a live, interactive format

    ·      Practical, repeatable best practices you can apply immediately

    ·      A touchpoint with the Snow Atlas team

     

    Related Flexera learning center training already available:

    Snow Agent Configuration

    See you there!

     

     

    Expand Post

    Max_Schoenhuber likes this.

  2. Enhanced experience of SharePoint site management in SAM on Snow Atlas

    To make it easier to manage and monitor your SharePoint sites, we have introduced a new details page. The new page provides greater visibility into configured SharePoint sites and how they are being used.

    What's new?

    • Dedicated page for SharePoint details [UX redesign]

    You now have access to a modernized page with details on your configured SharePoint sites. The page gives you a clearer overview of the SharePoint connections and their configurations.

    • View site usage

    The Location usage tab helps you understand where a SharePoint site is being used across scheduled report configurations, making it easier to manage and maintain report delivery destinations. The tab is only available to administrators.

    • Improved navigation and usability

    The updated experience includes UX improvements such as direct navigation to the configured SharePoint URL and a more streamlined layout that aligns with other modernized pages across SAM on Snow Atlas.

    Why this matters?

    The enhanced SharePoint management experience helps administrators:

    • Quickly review SharePoint site configuration details.
    • Understand which reports are scheduled to use a specific SharePoint location.
    • Simplify troubleshooting and maintenance activities.
    • Manage report delivery destinations through a consistent and modernized interface.

    Summary

    Release domain: SAM on Atlas – SAM Core settings (SharePoint sites)

    Release tier: Minor release (UX enhancement)

    Release date: July 21, 2026

    Documentation: Manage SharePoint sites | Snow Atlas Documentation

    Expand Post

  3. How do I deal with a SAM Optimization Hub - Unlicensed Commercial Installations issue? (I am trying to deal with all of the "problems" as this is a KPI we want to use.)

    License is for an application and is Named User.

     

    I've allocated all to all of the user names for the application.

     

    After reconciliation, this reports 4 servers as needing licensed. Each are accessed by a special automatic account named sa_scripting.

     

    The app appears in SAM Optimization Hub - Unlicensed Commercial Installations showing 4 unlicensed.

     

    When I go to the App and Devices I can see the 4 servers that it is indicating are not license.

     

    However, this is a Named User based license.

     

    How do I exempt these 4 servers from this configuration so that I can have a positive impact and remove the negative impact on the KPI report?, or

     

    How do I deal with this situation in general, as I expect many others in my list of 116 apps may have similar issues.

    Expand Post

    • JohnSorensenDK (Flexera Software)

      @Toddmichael Janiszewski​ 

      If you're confident that the user account named sa_scripting doesn't require a named user license as per your contract and license entitlement use rights with this specific software publisher, you can excempt the installations (likely from installer evidence) that triggers the servers to consume the license. You should be able to find the 4 servers in the Consumption tab of the license and excempt from there.

       

      For a more general solution you may want to create reports (you will likely need one per license) where you can find devices with server operating systems triggering name user license consumption (as an example), maybe something similar to:

      imageand then use these reports to set up general excemption rules.

       

      However, and I know I'm stating the obvious, please make sure that you understand the contracts and licensing rules of the respective software publishers before configuring the rules and incorporating these general excemptions into your effective license positions...

       

      Thanks,

      John Sorensen

      Expand Post

  4. 1 of 3
    • I wasn't aware you could add a custom type of computer to snow. It will not show custom fields in the data behind the widget as its an OOTB widget and i don't think there is no way to amend this.

       

       

    • Could you explain a little bit more.

       

      Are you saying you removed netback from a server but since you have scanned & send a scan file but the application is still showing in SLM?

       

       

      Expand Post

  5. ANNOUNCEMENT: "Files per computer" report Reimagined, Complete, Performant, and Trusted

     

    We are introducing two major enhancements to the Files per Computer report:

    Performance and reliability improvements

    1. These have been significantly improved through enhancements to data processing and data loading mechanisms.
    2. As a result, report data is loaded and displayed much faster, overall processing performance is improved, and additional mechanisms have been introduced to provide better visibility in case data is not processed as expected.

     

    Control over Linux and Unix raw software data inclusion

    1. You can now manage the inclusion of Linux/Unix data in the report via a new setting in the UI (SAM Core settings → Asset management → Files per computer report)

     

    When enabled, Linux and Unix raw software data is included in the report. Because this data can significantly increase report volume, we recommend enabling it only when necessary, as it may impact report processing time and overall performance.

     

    After enabling the setting, the data becomes visible once:

    1. The relevant computers report new inventory data, and
    2. The overnight data maintenance process completes.

     

    If the setting is disabled, the data is removed from the report after the next overnight data maintenance process.

     

    Example

    • Inventory reported: June 10
    • Overnight processing completes: June 11 (early morning)
    • Data visible in report: June 11

    If the setting is later disabled on June 12, the Linux/Unix data will no longer appear in the report after the overnight processing completes on June 13.

     

    For more information, please check the following link docs.flexera or feel free to contact me (aleksandar.chubrinoski@flexera.com).

     

    Kind regards,

    Aleksandar Chubrinoski.

    Expand Post

  6. Certification of Snow for ServiceNow ITSM Connectors – Australia Release

     

    We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.

    Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.

     

    What this means for you

    • Continued alignment with the latest ServiceNow platform updates
    • Ongoing compatibility and support for your integration use cases
    • Confidence in using certified, production-ready applications

     

    Important note

    For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:

    • Existing Snow for ServiceNow CMDB and Catalog applications
    • Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches

     

    Expand Post

    Scott Waugh and Hameed Iqbal like this.

  7. Release Notification on SAM Core - Snow Atlas: Updated licensing compliance for VMware vSphere

     

    To align with the latest VMware subscription model introduced by Broadcom, Snow Atlas now includes enhanced compliance logic and reporting capabilities:

    • Core-based licensing compliance: License compliance is now calculated based on the latest VMware subscription model, which requires a minimum of 16 cores per CPU.
    • Updated License compliance summary report: The report now reflects the core-based licensing logic, ensuring accurate tracking and reporting of VMware entitlements.
    • VMware bundle categorization: SAM on Snow Atlas now identifies and categorizes VMware bundles in accordance with the latest Broadcom licensing structure.

     

    Why this matters:

    Previously SAM core did not account for the minimum requirement of 16 cores per CPU when calculating license requirements for the VMware vSphere family. This could result in incorrect "over assignment" flags for servers that actually met the licensing threshold. With this enhancement, compliance calculations now correctly apply the per-CPU minimum, giving you an accurate license position.

     

    Quality:

    This release has been validated through:

    • VMware licensing logic: The updated VMware vSphere licensing rules (covering VVF, VVS, VCF, and associated bundles ) have been validated through manual functional testing to ensure that compliance calculations correctly reflect the new per-CPU core-based minimum requirements.
    • Compliance reporting: The License compliance summary report has been tested end-to-end to confirm it accurately reflects the updated licensing rules.

     

    Release info:

    ·       Release date: June 22, 2026

    ·       Product domain: SAM on Snow Atlas

    ·       Release availability: GA

    ·       Product documentation: VMware vSphere 8.0 Enterprise Plus | Snow Atlas Documentation

    Expand Post

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Software & License Management | Flexera