CvetStoy asked a question.
Hi our computers are not reporting in Snow they are all stating inactive which is due to settings but not connecting to Snow, can you assist please
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Can you post the content of the log file on one of those failing computers?
The default folder to find this log file is
C:\Program Files\Snow Software\Inventory\Agent
Make sure to remove any sensitive info before posting!
Have you tried connecting to the inventory splash page from one of the devices not connecting?
This will in your config file under <Endpoint> <Address>
If you are unable to reach the splash page then this is more than likely a networking issue.