I have installed InstallShield Profession 2019, downloaded the Skin Customization Kit (from same location as the InstallShield Professional 2019 install) but when I run the Skin Customization Kit I get an error "You must first install an InstallShield product before running this installation". Why do I get this when I DO have InstallShield installed? Thank you. ... View more

Hi, My laptop died. I have the hard drive that I will put in a new laptop that just arrived. Isn't the license tied to the machine? How can I transfer the license to my new laptop? Thank you, Sel ... View more

My laptop died so Dell is sending a new one but my license is tied to the dead laptop so how do I transfer the license to my new machine when it arrives later today? ... View more

I have a 2012 Installscript project. I added a component that contains a SQLite database file. For the Destination I created a variable . In the FirstUIBefore function I used FeatureSetTarget(MEDIA, " ", "C:\\DemoDB"). When I ran the install the directory was not created. I then modified the script to check for the existence of the directory and if not found created it with CreateDir. I ran the install again, the directory was created but the file in the component was not copied into that directory. I then tried creating the folder in the Files and Folders view and inserting the file there also. When I run the install that does not create the directory or copy the file. Do I have to create the directory and copy the file into it manually? I can do that but thought surely Installshield could handle that? any help would be appreciated. thanks! ... View more

I have converted an InstallShield 2011 InstallScript MSI Project to InstallShield 2012. Our software requires it to be in Program Files not Program Files (x86). I set INSTALLDIR to ProgramFiles64 and this worked on the 2011 install. Now when I run the 2012 install it is putting the files in Program Files(x86). I stepped through the installed to look at the variables and INSTALL and TARGETDIR are both set to \Program Files NOT \Program Files (x86). Why are my files being put in \Program Files (x86) instead of \Program Files? I have the Template Summary in the Release set to x64;1033 I tried setting the 64-Bit Component property of one of my components to Yes (all others are set to NO and were in the 2011 project, which worked) to see if that particular component would be installed in Program Files but that causing a compile error: "An unexpected error occurred embedding file c:\program files (x86)\InstallShield\2012\Redist\Language Independent\x64\ISBEW64.exe into c:\InstallastionFolder\Interim\isregsvr.dll What is wrong with my project? Thanks! ... View more

I have an InstallScript MSI project that I have upgraded from InstallShield 2010 to InstallShield 2011. It installs fine on 32-bit OS (XP and Vista). When I try to install it on a 64-bit OS (Windows 7) I get the following error: Error 1609. An error occurred while applying security settings. WFINET\System is not a valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connection and click Retry, or Cancel to end the install. Unable to locate the user’s SID, system error 1332. I need to force the install to install the app files to \Program Files instead of \Program Files (x86) also. But, first I can't get past the error above using [ProgramFilesFolder] or [ProgramFiles64Folder]. Any ideas on what I can try to change to eliminate this error? ... View more

:confused: I am about to upgrade my VISTA development machine to Windows7. Can someone remind me of the process for deactivating my IS license and reactivating it when I get Windows 7 loaded? Thank you. ... View more

I have an InstallShield 2010 InstallScript project. I have a component that should place files in the IISROOTFOLDER\ProjFolder (ProjFolder being a folder I want created). When I run this install on VISTA I don't get any errors but no files are copied to inetpub\wwwroot or inetpub\wwwroot\ProjFolder. I put in a message box to verify the value of IISROOTFOLDER and it is correct. I ran this install on a Windows Server 2008 box and recieved the attached error. Any idea why I can not write files to the IISROOTFOLDER on either OS? Thank you. (accidentally posted this in InstallAnywhere forum) ... View more

I have an InstallShield 2010 InstallScript project. I have a component that should place files in the IISROOTFOLDER\ProjFolder (ProjFolder being a folder I want created). When I run this install on VISTA I don't get any errors but no files are copied to inetpub\wwwroot or inetpub\wwwroot\ProjFolder. I put in a message box to verify the value of IISROOTFOLDER and it is correct. I ran this install on a Windows Server 2008 box and recieved the attached error. Any idea why I can not write files to the IISROOTFOLDER on either OS? Thank you. ... View more

I have an InstallShield 2010 Installscript project. When I run the project and select Complete for the setup type I get the error When I step through the project and look at the values returned from FeatureCompareSizeRequired, the nSize variable is 43126784 (~41 MB). I have 32 GB free space on my machine. Why does it think there is not enough space on the target drive? The Disk1 folder containing the files (including the data.cab files) is 144 MB. If I select CUSTOM and all features are selected I do not get the error. Thank you. ... View more