Summary This article will explain about Major and Minor error code. Symptoms Error Codes: Major Error # 50040 Minor Error # 41147 System Error # 10249 Resolution Major error code: 50040 LM_TS_OPERATIONS The Operations server has returned an error. Call flxActCommonHandleGetLastOpsError and flxActCommonHandleGetLastOpsErrorString to retrieve details of the error. Minor error code 41147 is an internal error code to help engineering. System error: Single-Action Transaction Response System errors (10240-10249) 10249 LM_TSSE_RESP_SERVER_ERROR XML response is that the request was errored by the server. ... View more

Summary This article will explain about the maximum length of each FEATURE/INCREMENT/UPGRADE/PACKAGE. Synopsis What is the max size of vendor string is limited by the length of FEATURE/INCREMENT line? Discussion Maximum length of each FEATURE/INCREMENT/UPGRADE/PACKAGE is 4096 bytes. Major Parameters employed in license file: Related Documents Please refer to Programming and Reference Guide under License File Limit. ... View more

Question Do we have separate installer for lmadmin for different platforms? Answer Yes, from 11.13 onwards we provide different installer for lmadmin. Log in to Product and License Center -->Flexnet Publisher-->Flexnet Publisher Documentation, Licenses & tools. -Lmadmin installer for OS X Universal for 32/64 -Lmadmin installer for Solaris for 32/64 -Lmadmin installer for SPARC for 32/64 -Lmadmin installer for Linux for 32/64 -Lmadmin installer for Windows for 32/64 -Lmadmin installer for AIX Power PC for 32/64 ... View more

Summary When configuring an entitlement line item, and the start date option is set to 'Specify Value Now' the user is presented with a blank field in order to enter any value. Synopsis When configuring an entitlement line item, and the start date option is set to 'Specify Value Now' the user is presented with a blank field in order to enter any value. Is it possible to configure a default value for this parameter? Discussion Unfortunately no option exists to specify a default Start Date when creating the lineitem. ... View more

Summary This article will explain if the NOTICE field is not in UTF 8 format activation will fail. Synopsis Is there a way to accept an activation even if the NOTICE field is not in correct value of UTF 8? When activating using wrong UTF 8 value it fails with an error message: appcomptranutil.exe -p xxx\xxxx\xxxx\responseXML.xml ERROR: API function 60009 failed, result 51306 First (or only) signature invalid Response processing failed. The response XML supplied is not a valid composite response. Exit(4) error when processing response. Discussion Activation request and request xmls are encoded in UTF -8. [<?xml version="1.0" encoding="UTF-8"?>] Supporting non UTF-8 character encoding with in UTF-8 encoded XML is not possible. ... View more

Summary This article will explain if the NOTICE field is not in UTF 8 format activation will fail. Synopsis Is there a way to accept an activation even if the NOTICE field is not in correct value of UTF 8? When activating using wrong UTF 8 value it fails with an error message: appcomptranutil.exe -p xxx\xxxx\xxxx\responseXML.xml ERROR: API function 60009 failed, result 51306 First (or only) signature invalid Response processing failed. The response XML supplied is not a valid composite response. Exit(4) error when processing response. Discussion Activation request and request xmls are encoded in UTF -8. [<?xml version="1.0" encoding="UTF-8"?>] Supporting non UTF-8 character encoding with in UTF-8 encoded XML is not possible. ... View more

Summary This article will explain about the editing a user in FNO. Synopsis Users assigned a role with the View and Manage Users permission can view, add, and edit users. The Manage Users page displays the date the user was created and last logged in (if a non-shared user) and is also used to reset the user?s password. Discussion To edit an existing FlexNet Operations user: 1. Click Administer Operations, then Administer Users. 2. In the Users table, click a user name to view the Manage Users page. 3. Edit the values of any of the editable fields. User name (login name) is never editable. At least one role must be assigned. If a user was created as a member of the Home organization, the organization cannot be changed. If a user was created as a member of a Customer organization, the organization can be changed to some other Customer organization. 4. Click Save to save your changes to the user. ... View more

Summary This article explain about how to create a ASR which can be activated on both Physical and Virtual machine. Synopsis Is it possible to create an ASR file that can be activated on both physical and virtual machines in FlexNet Operation On-Premises? Discussion This functionality is implemented in FlexNet Operations 12.11 SP2. Follow this steps to enable on both : 1.After log in to FNO, navigate to Administer Operation under System Information --> System Configuration 2. Click Trusted Storage Activations to open the configuration page for trusted storage 3. Look for "Force default Transaction Key for all FNP versions" and check this value. Related Documents Refer to FNO help guide 12.11.0.2 Additional Information From FNO help guide : Forces the use of a default transaction key rather than a virtualization-aware transaction key for all trusted activations. Check this checkbox to use default transaction keys from both physical and virtual machines. When checked, FlexNet Operations does not require virtualization-aware transaction keys for activations originating from virtual machines. Leave the checkbox unchecked to allow trusted activations from earlier, supported FlexNet Publisher versions to use virtualization-aware transaction keys when the activation originated from a virtual machine (and a VMID is present). Default: Unchecked. ... View more

Summary This article will explain how to configure email template in FlexNet Operations On-Premises. Synopsis This article will explain how to configure email template in FlexNet Operations On-Premises. Discussion A user must be assigned a role with the View and Manage Configuration permission to modify configuration settings for email templates through the administrative Console. Please follow this steps to configure email template : 1. Click on Administer operations, then system configuration. 2. Click email template settings to open the configuration page for email template. 3. View or change the values of the following settings. 4. Default email templates are located in the ops ops_install_dir/site/webapps/flexnet/templates directory. Customized email templates are located in the <ops_install_dir/custom/webapps/flexnet/templates directory, whose path mimics the default templates path. ... View more

Summary This article will provide information about database ER diagram. Synopsis An ER diagram for FlexNet Operations On-Premises that we publish for the transaction database. But a FlexNet Operations On-Premises reporting DB schema diagram is available in the FlexNet Operations reporting guide. ... View more

Summary FlexNet Operations On-Premises error: "Picked up _JAVA_OPTIONS: -Djava.net.preferIPv4Stack=true" Symptoms After making the change in FlexNet Operations On-Premises and running the command flexnet site it displays the following message : F:\Apps\Flexnet\operations>flexnet site Picked up _JAVA_OPTIONS: -Djava.net.preferIPv4Stack=true Copying 1 file to F:\Apps\Flexnet\operations\custom\bin Picked up _JAVA_OPTIONS: -Djava.net.preferIPv4Stack=true Picked up _JAVA_OPTIONS: -Djava.net.preferIPv4Stack=true Picked up _JAVA_OPTIONS: -Djava.net.preferIPv4Stack=true Picked up _JAVA_OPTIONS: -Djava.net.preferIPv4Stack=true Result: 2 Successfully uninstalled service FlexNet Operations Deleting directory F:\Apps\Flexnet\operations\site Copying 6 files to F:\Apps\Flexnet\operations\site Copying 1871 files to F:\Apps\Flexnet\operations\site Cause This message is displayed when machine is set to work IPv6. Resolution As FlexNet Operations works with only IPv4 rather than IPv6. If the machine is set to work with IPv6, FNO will only pick up the IPv4 and its indicated by message. I guess there is no harm in seeing this message. Here is some useful information : http://stackoverflow.com/questions/17648392/why-do-i-need-java-net-preferipv4stack-true-only-on-some-windows-7-systems ... View more