Flexera Community

One thing to try if you are still having issues seeing the case portal. Try to sign into the community in a private or incognito browser.  This worked for me. 

That did not work. I logged out and when I log back in it get you don't have access to this page.Paul ReitelbachSoftware License & Asset ManagementEvernorth Health Services, a division of The Cigna GroupTechnology Asset ManagementO:302.797.3007M:515....

That did not work.  I logged out and when I log back in it get you don’t have access to this page.I can say that if I use on old email with the case and click on the link I can get to the case. Otherwise, I have not been able to get the case portal t...

Thanks for the update.  I agree I am not able to access the Case Support Portal.