The ndtrack component of FlexNet inventory agent is responsible for tracking license consumption. Because it gathers large amounts of file evidence, it has the highest CPU usage of FlexNet Manager suite's components. However, you can change some preferences to lower or increase CPU usage per your preference, including altering ndtrack's process priority and specifying folders in which file evidence scanning occurs.
The ndtrack component typically runs with low process priority when it gathers inventory. This feature is by design. It allows the operating system to manage resources efficiently. However, if no higher-priority processes are running, the ndtrack process will typically be given as much CPU resources as it can consume. This can result in high CPU usage.
NOTE: The ndtrack process is not multi-threaded, so it will generally only use a single CPU thread. Other processes invoked by the ndtrack process may be multi-threaded.
The ndtrack component's LowProfile preference setting determines how your operating system prioritizes running this process and can affect CPU consumption.
You can alter the LowProfile setting to run the ndtrack process with either low or normal priority based on your preference.
After install
Set the registry entry HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\LowProfile to the value False.
At time of install
Use the settings shown below in the mgssetup.ini configuration file. See Agent third-party deployment: Edit the Configuration File for Microsoft Windows in our help library for more information on configuring this setting during installation.
[Tracker]
desc0 = LowProfile
val0 = False
Configure the following setting by running mgsconfig as described in our help library: Agent third-party deployment: Updating config.ini on a UNIX Device. This action can be performed either at the time of installation or after installation.
[ManageSoft\Tracker\CurrentVersion]
LowProfile=False
High CPU usage may be particularly evident if you are gathering file evidence on a device with a large filesystem (such as a computer running a UNIX-like operating system). To lower CPU usage, you can alter the inventory settings in FlexNet Manager Suite only to scan specific file paths where file evidence is located.
To configure which folders to scan for file evidence:
NOTE: If you are still having further issues, please check our Known Issues page to see if there is an open bug we are working to resolve that may affect CPU usage. Two known issues that directly affect CPU usage occur when gathering Oracle Fusion Middleware data and RPM package data. These issues have been resolved in the 18.4 and 18.6 versions of the agent.
on Jul 07, 2020 03:21 AM - edited on Jul 18, 2024 12:23 PM by HollyM