Hi All, Good days. I tried to change state of line item to draft but I'm getting error as below using POSTMAN/C# Code to test:- https://ibb.co/jZ3N2J2 POST   https://xxxxxxxxx.flexnetoperations.com/flexnet/services/v5/EntitlementOrderService?wsdl Authorization Type Basic Auth    UserName: xxxxx Password: xxxxxx BODY: < soapenv:Envelope   xmlns:soapenv = "http://schemas.xmlsoap.org/soap/envelope/"   xmlns:urn = "urn:v5.webservices.operations.flexnet.com">     < soapenv:Header/ >     < soapenv:Body >        < urn:setLineItemStateRequest >           < urn:lineItem >              < urn:lineItemIdentifier >              < urn:uniqueId > HID-141464 </ urn:uniqueId >                 < urn:primaryKeys >                          < urn:activationId > ENVI-RLVQ-D2H7-NQ86 </ urn:activationId >                      </ urn:primaryKeys >                  </ urn:lineItemIdentifier >                  < urn:stateToSet > DRAFT </ urn:stateToSet >                  < urn:includeChildItems > false </ urn:includeChildItems >              </ urn:lineItem >          </ urn:setLineItemStateRequest >     </ soapenv:Body > </ soapenv:Envelope >   RESULT: <? xml   version = "1.0"   encoding = "UTF-8"?> < soapenv:Envelope   xmlns:soapenv = "http://schemas.xmlsoap.org/soap/envelope/"   xmlns:xsd = "http://www.w3.org/2001/XMLSchema"   xmlns:xsi = "http://www.w3.org/2001/XMLSchema-instance">      < soapenv:Body >          < setLineItemStateResponse   xmlns = "urn:v5.webservices.operations.flexnet.com">              < statusInfo >                  < status > FAILURE </ status >                  < reason > All input data in the request failed. Please check the specific reasons in returned data. </ reason >              </ statusInfo >              < failedData >                  < failedLineItem >                      < lineItem >                          < lineItemIdentifier >                              < uniqueId > HID-141464 </ uniqueId >                              < primaryKeys >                                  < activationId > ENVI-RLVQ-D2H7-NQ86 </ activationId >                              </ primaryKeys >                          </ lineItemIdentifier >                          < stateToSet > DRAFT </ stateToSet >                          < includeChildItems > false </ includeChildItems >                      </ lineItem >                      < reason > 9000:No data records were found. [Incident# 1909-643576786] </ reason >                  </ failedLineItem >              </ failedData >          </ setLineItemStateResponse >      </ soapenv:Body > </ soapenv:Envelope >   C# Code using (var eos = new EntitlementOrderClient()) { eos.Open(ConfigurationManager.AppSettings["FNOODlogin"], ConfigurationManager.AppSettings["FNOODpassword"], ConfigurationManager.AppSettings["FNOCBaseURL"]); try { var reqtype = new searchActivatableItemRequestType() { activatableItemSearchCriteria = new searchActivatableItemDataType() { activationId = new Flexnet.Entitlement.SimpleQueryType() { value = serialNumber, searchType = Flexnet.Entitlement.simpleSearchType.EQUALS }, partNumber = new Flexnet.Entitlement.SimpleQueryType() { value = LicenseProductCode, searchType = Flexnet.Entitlement.simpleSearchType.EQUALS }, } }; reqtype.batchSize = "50"; reqtype.pageNumber = "1"; searchActivatableItemResponseType SearchResponse3 = eos.SearchActivatableItemRequest(reqtype); if (SearchResponse3.statusInfo.status == Flexnet.Entitlement.StatusType.SUCCESS) { //SUCCESS setLineItemStateResponseType SearchResponse2 = new setLineItemStateResponseType(); lineItemStateDataType[] request = new lineItemStateDataType[] { new lineItemStateDataType() { lineItemIdentifier = new entitlementLineItemIdentifierType { primaryKeys = new entitlementLineItemPKType { activationId = serialNumber, }, uniqueId = SearchResponse3.activatableItem[0].activatableItemData.partNumber.uniqueId }, includeChildItemsSpecified = false, includeChildItems = false, stateToSet = Status, } }; SearchResponse2 = eos.SetLineItemState(request); if (SearchResponse2.statusInfo.status == Flexnet.Entitlement.StatusType.SUCCESS) { //SUCCESS : : I even try using Google Wizdler, also getting same error. https://docs.revenera.com/fno2020r2/soapapi/Default_frame.htm?Default.htm I even try replaced the Unique ID with Entitlement ID, getting same error too. Please advise. Regards, Micheale ... View more

Hi All, Good days! I have a skeleton code as below using sandbox account:- searchActivatableItemDataType searchtype = new searchActivatableItemDataType(); Flexnet.Entitlement.SimpleQueryType qtype = new Flexnet.Entitlement.SimpleQueryType(); qtype.searchType = Flexnet.Entitlement.simpleSearchType.EQUALS; qtype.value = "YH6D-SJIN-5GSH-8RPR"; searchtype.activationId = qtype; searchEntitlementLineItemPropertiesRequestType request = new searchEntitlementLineItemPropertiesRequestType(); request.batchSize = "1"; request.pageNumber = "1"; request.queryParams = searchtype; searchEntitlementLineItemPropertiesResponseType SearchResponse2 = new searchEntitlementLineItemPropertiesResponseType(); using (var eos = new EntitlementOrderClient()) { eos.Open(ConfigurationManager.AppSettings["FNOODlogin"], ConfigurationManager.AppSettings["FNOODpassword"], ConfigurationManager.AppSettings["FNOCBaseURL"]); try { SearchResponse2 = eos.GetEntitlementLineItemPropertiesQuery(request); if (SearchResponse2.statusInfo.status == Flexnet.Entitlement.StatusType.SUCCESS) { : : : *********************************************************************************** /// <summary> /// Returns entitlements that match the query parameters in the request. /// </summary> /// <param name="request"> /// The request that contains query parameters. /// </param> /// <returns> /// The entitlements. /// </returns> public virtual searchEntitlementLineItemPropertiesResponseType GetEntitlementLineItemPropertiesQuery(searchEntitlementLineItemPropertiesRequestType request) { CheckOpenAndNotDisposed(); return Client.getEntitlementLineItemPropertiesQuery(request); } Above code returned status => "FAILURE" with reason => 9999:java.lang.NullPointerException Refer to sandbox Revenera Portal Line Item screenshot >> https://ibb.co/c6c4XRV I need a guidance or any sample code for this? Basically I am trying to retrieve line item state status using ActivationID. Please advise. Regards, Micheale   ... View more