Solved: SetLineItemState From DEPLOYED to DRAFT - All input data in the request failed. Please check the spe...

michealeseecc · ‎Jun 19, 2022

Hi All,

Good days.
I tried to change state of line item to draft but I'm getting error as below using POSTMAN/C# Code to test:-
https://ibb.co/jZ3N2J2

POST https://xxxxxxxxx.flexnetoperations.com/flexnet/services/v5/EntitlementOrderService?wsdl
Authorization Type Basic Auth UserName: xxxxx Password: xxxxxx
BODY:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:v5.webservices.operations.flexnet.com">

<soapenv:Header/>

<soapenv:Body>

<urn:setLineItemStateRequest>

<urn:lineItem>

<urn:lineItemIdentifier>

<urn:uniqueId>HID-141464</urn:uniqueId>

<urn:primaryKeys>

<urn:activationId>ENVI-RLVQ-D2H7-NQ86</urn:activationId>

</urn:primaryKeys>

</urn:lineItemIdentifier>

<urn:stateToSet>DRAFT</urn:stateToSet>

<urn:includeChildItems>false</urn:includeChildItems>

</urn:lineItem>

</urn:setLineItemStateRequest>

</soapenv:Body>

</soapenv:Envelope>

RESULT:

<?xml version="1.0" encoding="UTF-8"?>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

<soapenv:Body>

<status>FAILURE</status>

<reason>All input data in the request failed. Please check the specific reasons in returned data.</reason>

</statusInfo>

</primaryKeys>

</lineItemIdentifier>

<stateToSet>DRAFT</stateToSet>

<includeChildItems>false</includeChildItems>

</lineItem>

<reason>9000:No data records were found. [Incident# 1909-643576786]</reason>

</failedLineItem>

</failedData>

</setLineItemStateResponse>

</soapenv:Body>

</soapenv:Envelope>

C# Code

using (var eos = new EntitlementOrderClient())
{
eos.Open(ConfigurationManager.AppSettings["FNOODlogin"], ConfigurationManager.AppSettings["FNOODpassword"], ConfigurationManager.AppSettings["FNOCBaseURL"]);
try
{
var reqtype = new searchActivatableItemRequestType()
{
activatableItemSearchCriteria = new searchActivatableItemDataType()
{
activationId = new Flexnet.Entitlement.SimpleQueryType()
{
value = serialNumber,
searchType = Flexnet.Entitlement.simpleSearchType.EQUALS
},
partNumber = new Flexnet.Entitlement.SimpleQueryType()
{
value = LicenseProductCode,
searchType = Flexnet.Entitlement.simpleSearchType.EQUALS
},
}
};
reqtype.batchSize = "50";
reqtype.pageNumber = "1";

searchActivatableItemResponseType SearchResponse3 = eos.SearchActivatableItemRequest(reqtype);
if (SearchResponse3.statusInfo.status == Flexnet.Entitlement.StatusType.SUCCESS)
{
//SUCCESS
setLineItemStateResponseType SearchResponse2 = new setLineItemStateResponseType();
lineItemStateDataType[] request = new lineItemStateDataType[]
{
new lineItemStateDataType()
{
lineItemIdentifier = new entitlementLineItemIdentifierType {
primaryKeys = new entitlementLineItemPKType {
activationId = serialNumber,
},
uniqueId = SearchResponse3.activatableItem[0].activatableItemData.partNumber.uniqueId
},
includeChildItemsSpecified = false,
includeChildItems = false,
stateToSet = Status,
}
};

SearchResponse2 = eos.SetLineItemState(request);
if (SearchResponse2.statusInfo.status == Flexnet.Entitlement.StatusType.SUCCESS)
{
//SUCCESS
:
:

I even try using Google Wizdler, also getting same error.
https://docs.revenera.com/fno2020r2/soapapi/Default_frame.htm?Default.htm

I even try replaced the Unique ID with Entitlement ID, getting same error too.

Please advise.

Regards,
Micheale