We currently have FNMS 2020 R2 On-Premise and rolled out the inventory agent 16.x.  Have a couple questions: 1. Is the 16.x version of the agent compatible with Windows Server 2022? 2. If not, what version of the agent is compatible with Windows Server 2022 and can we use this version of the agent with our current 2020 R2 FNMS On-Premise instance? ... View more

We currently have the Tanium connector configured to bring in inventory data. If we add in, or transition to, the Flexera Agent will the inventory merge if it is the same device or will it create a new device? ... View more

We are encountering an issue collecting inventory from an agent installed on a RedHat device.  The installation log shows the agent was successfully installed and has it's policy.  Other deployed agents are gathering and uploading inventory successfully. In the uploader log, we are seeing:  WARNING: Source directory '/var/opt/managesoft/uploads/Discovery' is not accessible or does not exist WARNING: Source directory '/var/opt/managesoft/uploads/Inventories' is not accessible or does not exist WARNING: Source directory '/var/opt/managesoft/uploads/UsageData' is not accessible or does not exist Does this mean the agent does not have the appropriate permissions on the device? Thanks ... View more

Client is wanting to truncate the application version data that is imported into ServiceNow from FNMS.  I understand the data is imported into ServiceNow staging tables then mapped to the db tables.  Can this be done during the import?  Or is it possible to truncate the application version after it is in the staging tables or db tables? Thanks ... View more