Thank you! ... View more

Hi Jim,   My final goal is to be able to tell which entitled and account based device has had a download based on the Device Updates Extract output. I run the status log after the download and then the Device Updates Extract Report. Sometimes the status log is run on devices that did not have a download, because I'm not sure if they were downloaded. I believe that this entry below did not update on today 3/12. Device A222 is entitled, registered and account based. I noticed some null fields. A222_BMSClient,,,,BloomlinkClient-7.0.2.0-7.0.3.0,BloomlinkClient-7.0.2.0-7.0.3.0,Download started,A222,"Mar 12, 2021 05:49:34",English,Windows-64,BloomlinkClient-7.0.3.0   A222 was updated on 3/11. I do not see nulls. A222_BloomlinkClient,A222_BloomlinkClient,BloomlinkClientA222,BloomlinkClientA222,BloomlinkClient-7.0.2.0-7.0.3.0,BloomlinkClient-7.0.2.0-7.0.3.0,Download started,A222,"Mar 11, 2021 09:49:34",English,Windows-64,BloomlinkClient-7.0.3.0   Does the lack of nulls tell me that one update occurred on 3/11 and did not occur on 3/12 or not? Sorry for so much back and forth. Regards, Ken ... View more

Hi Jim, To be specific, If I don't think I did an update for a registered  device A222 (linked to an account) today. Why does the line show in the Device Updates Extract attached ? Some fields are null such as Device Name and Account Id. I did the status log restful call for it, then ran the extract report. Thank you, Ken ... View more

Thank you Walter !!!! ... View more

Hi, 1) I created the call in Postman and I get a 404 response. The details of my call are shown attached below. Please advise. I did not attempt to poll after the post. 2) I'm not sure how status reason and timestamp are used within the body. 3) Is it correct to say that using any construct, I can only set the status on one Entitled customer at a time?   Thank you, Ken ... View more

Hi, I configured the Device Updates Extract in our production portal 1735 area to run every half hour. The next thing I did was a few downloads. I found the job numbers using: https://flex1735.flexnetoperations.com/flexnet/operations/extracts/  I tried to extract the files using this command for both a few job runs each a half hour apart: https://flex1735.flexnetoperations.com/flexnet/operations/extracts/10190028/file However the files were empty. I thought that the first job run would give updates from yesterday and the second job would include my downloads. Please advise. Thank you, Ken ... View more